• 1. How can I contact Murk for inquiries?

    For any inquiries, feel free to reach out to us via email at info@bymurk.com or WhatsApp us at +92-300-937-0757.

  • 2. How do I place an order?

    Orders can be placed through our website at https://www.bymurk.com/. Simply select your desired items, choose your size, and proceed to checkout.

  • 3. What payment methods do you accept?

    We accept various payment methods, including credit/debit cards and online bank transfers. For more details, you can check the payment options during checkout.

  • 4. Do you ship internationally?

    We accept various payment methods, including credit/debit cards and online bank transfers. For more details, you can check the payment options during checkout.

    International orders are typically delivered within 15 days. However, due to global conditions (e.g., conflicts or disruptions), delivery may take up to 4–6 weeks.

  • 5. What is your return policy?

    Please refer to our Return & Exchanges Policies.

  • 6. Can I track my order?

    Yes, once your order has been dispatched, you will receive a tracking number via email, which you can use to track your shipment.

  • 7. What sizes do you offer?

    We offer a range of sizes. For detailed sizing information, please refer to our Size Guide available on each product page.

  • 8. How can I make sure I order the right size?

    We highly recommend referring to our Size Guide before placing your order. For any questions about fit or sizing, please contact our customer service team.

  • 9. Can i shop in my local currency?

    Yes, our website supports multiple currencies. Select your preferred currency from the dropdown menu at the top of our homepage. However, the order will be billed in PKR.